For AI agents: a documentation index is available at the root level at /llms.txt and /llms-full.txt. Append /llms.txt to any URL for a page-level index, or .md for the markdown version of any page.
WEX supports claim submission through both its online portal and the WEX Benefits Mobile App.
In all cases, you will need two documents: the receipt from your purchase and the Letter of Medical Necessity (LMN) issued by Truemed.
Required documentation
Receipt
Truemed Letter of Medical Necessity (LMN)
Online submission
Log in to your WEX account at benefitexpress.com or the WEX portal your employer provided.
Navigate to the reimbursement section and select Reimburse Myself.
Follow the on-screen instructions to enter your claim details.
Upload your receipt and your Truemed LMN.
Review and submit.
Mobile app submission
Open the WEX Benefits Mobile App and sign in.
Navigate to the claim submission section.
Select Reimburse Myself and follow the guided steps.
Upload your receipt and your Truemed LMN.
Review and submit.
WEX’s knowledge base includes specific walkthroughs for both “How to request a Health Savings Account (HSA) distribution in your online account” and filing claims through the mobile app. Refer to those guides for screenshots and additional detail.
