Basic Reimbursement Guide

Basic supports HSA and FSA claim submission through its CDA System portal and the BASIC Benefits App.

In all cases, you will need two documents: the receipt from your purchase and the Letter of Medical Necessity (LMN) issued by Truemed.

Required documentation

• Receipt
• Truemed Letter of Medical Necessity (LMN)

HSA claims

You can submit through either channel:

BASIC CDA System (online portal):

1. Log in to the BASIC CDA System.
2. Navigate to the reimbursement section.
3. Upload your receipt and your Truemed LMN.
4. Complete and submit the claim.
5. Reimbursement is processed to MyCash, BASIC’s post-tax reimbursement account linked to your BASIC Card.

BASIC Benefits App:

1. Open the BASIC Benefits App and sign in.
2. Navigate to the claims or reimbursement section.
3. Upload your receipt and your Truemed LMN.
4. Submit the claim.
5. Reimbursement is processed to MyCash.

FSA claims

1. Open the BASIC Benefits App and sign in.
2. Navigate to the FSA claims section.
3. Upload your receipt and your Truemed LMN.
4. Submit the claim.
5. Your FSA reimbursement will be processed to MyCash, BASIC’s post-tax reimbursement account linked to your BASIC Card.