JustWorks Reimbursement Guide

JustWorks uses Optum Financial as its FSA administrator. Your claim is submitted through Optum Financial’s portal, not directly through JustWorks.

In all cases, you will need two documents: the receipt from your purchase and the Letter of Medical Necessity (LMN) issued by Truemed.

Required documentation

• Receipt
• Truemed Letter of Medical Necessity (LMN)

Submission steps

1. Access the Optum Financial claims portal through your JustWorks account or directly at myoptumhealthfinancial.com.
2. Select Reimburse Myself in the upper right corner.
3. Enter the service date, reimbursement amount, and service recipient.
4. Select the appropriate service type under the Healthcare Related category.
5. Enter the vendor or merchant name.
6. Upload your receipt and your Truemed LMN.
7. Review all information and submit your claim.

For additional information, refer to JustWorks’ FSA FAQs or contact support@truemed.com.