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Reimbursements & ClaimsAdministrator Guides

Employee Benefits Corporation (EBC) Reimbursement Guide

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In all cases, you will need two documents: the receipt from your purchase and the Letter of Medical Necessity (LMN) issued by Truemed.

Required documentation

  • Receipt
  • Truemed Letter of Medical Necessity (LMN)

Submission steps

  1. Log in to the EBC participant portal at portals.ebcflex.com.
  2. Locate the FSA reimbursement claims section.
  3. Begin the claim submission process by following the prompts on the portal.
  4. Upload your receipt and your Truemed LMN.
  5. Review all required information and attached documents.
  6. Complete your submission by following the remaining on-screen instructions.

For answers to common questions, refer to EBC’s Healthcare FSA FAQs at ebcflex.com/healthcarefsafaqs.