Who Can Write a Truemed Letter of Medical Necessity (LMN)?

A Letter of Medical Necessity (LMN) is issued by a licensed healthcare provider who determines that a specific product or service is medically necessary for your health needs. Through Truemed, you complete a clinical intake survey that a licensed provider reviews. If they determine the purchase is medically necessary, they may issue an LMN to support your use of HSA or FSA funds.

What is Truemed’s provider network?

Truemed works with Root Cause Functional Medicine, a network of independent healthcare providers who review clinical intake surveys and determine whether a Letter of Medical Necessity is appropriate.

When you complete Truemed’s survey, a licensed provider reviews the health information you submit and assesses whether the product or service is medically necessary to treat, mitigate, or prevent a diagnosed health condition. If the provider determines you qualify, they issue an LMN specific to your purchase.

Truemed facilitates this process, but the LMN is issued by the provider who reviews your information. Completing the survey doesn’t guarantee approval.

Who are the clinicians that review my health survey at Truemed?

Truemed works with independent healthcare providers through its provider network, including Root Cause Functional Medicine (RCFM) and GHR Healthcare.

• Provider types: RCFM provides care through its network of healthcare providers, while GHR Healthcare provides dentistry services.
• Credentials: Professional degrees, licenses, and certifications relevant to each provider’s practice.
• Areas of expertise: Clinical specialties relevant to the health conditions and products being evaluated.
• State licensure: Providers licensed to practice in the states they serve.
• Clinical judgment: Each provider independently reviews your health information and determines whether a Letter of Medical Necessity is appropriate. Approval isn’t guaranteed.

The provider reviewing your survey depends on your health information and the product or service you’re considering.

Does the provider need to be my current healthcare provider?

No, you can complete Truemed’s clinical intake survey to have a licensed provider in its network review your information. You don’t need to obtain an LMN from your existing healthcare provider to use Truemed’s qualification process.

If you already have an LMN from your own healthcare provider, you can use it to request reimbursement directly from your HSA or FSA administrator. However, your own provider’s LMN can’t be used in Truemed’s direct payment flow. To pay with your HSA or FSA card through Truemed at checkout, you’ll need an LMN issued through Truemed’s process.

Your HSA or FSA administrator makes the final decision on reimbursement claims, and documentation requirements may vary by administrator.