How Do I Access or Download My Letter of Medical Necessity (LMN)?

Edited

For security and privacy reasons, Truemed no longer sends LMNs via email. Instead, your Letter of Medical Necessity is securely stored in your Truemed account.

How to Access Your LMN

  1. Go to www.truemed.com

  2. Click Log In in the upper right corner

  3. Enter the email you used when completing your clinical intake form

  4. Once logged in, navigate to your dashboard to view and download your LMN as a PDF


Why Can’t You Email It to Me?

To protect your health information and comply with privacy standards, Truemed delivers LMNs exclusively through secure, authenticated access. This helps prevent unauthorized access and ensures your documentation is available in one place.


Trouble Logging In?

If you're having trouble accessing your account or don’t remember which email you used:

  • Email us at support@truemed.com

  • Include your full name and approximate date you completed the intake form

  • Our support team will help you regain access