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HSA/FSA Claims Resources

Utilize this section for HSA/FSA claim support.

What is a Letter of Medical Necessity?

Receipt Requirements for Reimbursement

Does a Letter of Medical Necessity Work for Past Purchases

My Reimbursement Claim Was Denied... Now What?

How to Submit for HSA/FSA Reimbursement

Optum Quick Guide: Submitting HSA/FSA Claims through Optum

HSABank Quick Guide: Submitting HSA/FSA Claims through HSABank

Gusto Quick Guide: Submitting HSA/FSA Claims through Gusto

JustWorks Quick Guide: Submitting HSA/FSA Claims through JustWorks

WEX Quick Guide: Submitting HSA/FSA Claims through WEX

Benefit Allocation Systems (BAS) Quick Guide: Submitting HSA/FSA Claims through BAS

Employee Benefits Corporation (EBC) Quick Guide: Submitting HSA/FSA Claims through EBC

Payflex Quick Guide: Submitting FSA Claims through Payflex

Basic Quick Guide: Submitting HSA/FSA Claims through Basic

Navia Quick Guide: Submitting HSA/FSA Claims through Navia

Need to Change Your HSA/FSA Administrator? We Can Help

Can I Resubmit or Appeal My HSA/FSA Claim More Than Once?

Common Reasons for HSA/FSA Claim Denials- and How Truemed Helps

Are there any administrators that do not accept updated LMNs or documentation after an initial denial?

Typical Claim Resubmission and Appeal Timelines by Administrator

How do I handle HSA/FSA reimbursement if my purchase includes both eligible and ineligible items?

What Documentation Is Needed When My Administrator Requires a "Cost Comparison"?

If I Exchange a Product, Can I Still Use My LMN for HSA/FSA Reimbursement?

Do HSA/FSA Reimbursement Claims Require a Tax ID/TIN?