Typical Claim Resubmission and Appeal Timelines by Administrator

Edited

FSAFEDS

  • Resubmission deadline: Within 30 days of denial for missing/incomplete documentation.

  • First-level appeal: Must be submitted within 60 days of the denial. Response typically within 30 days.

  • Second-level appeal: Submit within 30 days if the first appeal is denied.

  • Final appeal: Must be submitted within 30 days. Reviewed by an independent party.

Source: FSAFEDS Appeal Guide (PDF)


Bank of America (HSA/FSA)

  • Resubmission: You typically have 10 to 30 days to provide additional documentation following a denial.

  • Appeals: No formal public timeline, but members are encouraged to contact support promptly.

Source: Bank of America Denied Claim Help


HealthEquity (HSA/FSA)

  • Appeal submission: Must be submitted within 180 days of the denial notice.

  • Appeal resolution: Usually completed within 30 days.

  • Reimbursement processing: Typically within 3–5 business days.

Sources:


American Benefits Group (ABG)

  • First-level appeal: Submit within 180 days of the denial.

  • Resolution: Expect a response within 30 days.

  • Second-level appeal: May be available through your employer or plan sponsor.

Source: ABG Claims Appeal Procedure


P&A Group

  • Health Care FSA: Appeal must be submitted within 180 days.

  • Dependent Care FSA: Appeal must be submitted within 60 days.

  • Decision timeline: Typically within 60 days, with extensions up to 120 days in special cases.

Source: P&A FSA Appeals


HSA Bank

  • Appeal submission: Within 180 days of denial.

  • Decision timeline: Usually within 60 days.

Source: HSA Bank Summary