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Utilizing Truemed
Have questions about how to use Truemed? Start here!
34 articles
HSA/FSA Account Information
This section includes information on HSA/FSA accounts and other similar account types.
8 articles
HSA/FSA Claims Resources
Utilize this section for HSA/FSA claim support.
24 articles
End Chronic Disease
Our goal is to drive positive impact in our communities and country. Follow along here!
1 article
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Merchant Support Resources
Troubleshooting HSA/FSA Card Declines at Checkout
What If I Need a Recurring LMN for a Subscription or Ongoing Purchase?
What is the typical processing time for HSA/FSA refunds?
What are the eligibility requirements for specific gym memberships not listed on the Truemed website?
Can Truemed Issue a Letter of Medical Necessity for Purchases Made Through Third-Party Financing or Installment Plans?
How Do I Access or Download My Letter of Medical Necessity (LMN)?
What Is the Process for Adding a New Merchant or Studio to the Truemed Platform?
Can TrueMed Issue a Generic LMN for Services If the Merchant Is Not a Truemed Partner?