HSABank Quick Guide: Submitting HSA/FSA Claims through HSABank

This guide explains the steps to submit reimbursements for HSABank HSA/FSA accounts. For detailed instructions, please refer to HSABank’s instructions.

1. Login

   • Access the member website:
     https://account.hsabank.com/#/auth/login

2. Navigate to "Reimburse Myself"

   • On the “Home” tab, click the blue button labeled “Reimburse Myself.”

3. Follow On-Screen Instructions

   • When prompted for the expense category, choose “Medical.”

4. Submission Requirements

   • Include your receipt and your Truemed Letter of Medical Necessity (LMN) with your submission.

You have two options for submitting your claim:

1. Direct Deposit Option

   • Sign up for direct deposit on the member website.

   • Submit your claim and receive a direct deposit on the business day after substantiation.

2. Paper Check Option

   • Submit your claim to receive a paper check in the mail.

3. Submission Requirements

   • Ensure that your submission includes both your receipt and your Truemed Letter of Medical Necessity (LMN).

This quick guide is designed to help you navigate the HSABank claim submission process efficiently. For further assistance, please consult the HSABank member website or contact their support team.