HSA/FSA Claims Resources

Utilize this section for HSA/FSA claim support.
What is a Letter of Medical Necessity?
A Letter of Medical Necessity (LMN) is a formal document that a licensed healthcare provider writes to explain why a specific treatment, product, or s...
Receipt Requirements for Reimbursement
When it is time to submit a claim to your HSA/FSA administrator for reimbursement, submitting a receipt with five key points of information will help ...
Does a Letter of Medical Necessity Work for Past Purchases
Completion of the qualification survey process signals the start of a patient-provider relationship. Due to compliance reasons, we are not able to bac...
My Claim Was Denied... Now What?
If you receive an alert of a denied claim, we are here to help! To best support you, please compile the following information.  A screenshot or copy o...
How to Submit for HSA/FSA Reimbursement
With your Truemed Letter of Medical Necessity (LMN), you are now eligible to request HSA/FSA reimbursements for your recent purchase and all future p...
Optum Quick Guide: Submitting HSA/FSA Claims through Optum
This document outlines the general flow a customer will experience when submitting an HSA/FSA claim for reimbursement through Optum. Service Date: Th...
Health Equity Quick Guide: Submitting HSA/FSA Claims through Health Equity-Wageworks
This document outlines the general flow a customer will experience when submitting an HSA/FSA claim for reimbursement via Health Equity. Service Start...
HSABank Quick Guide: Submitting HSA/FSA Claims through HSABank
This guide explains the steps to submit reimbursements for HSABank HSA/FSA accounts. For detailed instructions, please refer to HSABank’s instruction...
Gusto Quick Guide: Submitting HSA/FSA Claims through Gusto
This guide outlines the steps for submitting your HSA/FSA reimbursement claims via Gusto. For additional FAQs and detailed instructions, please refer ...
JustWorks Quick Guide: Submitting HSA/FSA Claims through JustWorks
This guide outlines the steps for submitting your FSA reimbursement claims via Justworks. Please note that Justworks uses Optum Financial to administe...
FSAFeds Quick Guide: Submitting HSA/FSA Claims through FSAFeds
This guide outlines the steps to submit your HSA/FSA reimbursement claim via FSAfeds. For additional details or to start the process, visit the FSAfe...
WEX Quick Guide: Submitting HSA/FSA Claims through WEX
This guide outlines the steps to request a reimbursement for your HSA/FSA claims via Wex. For additional details, refer to the following resources: On...
Benefit Allocation Systems (BAS) Quick Guide: Submitting HSA/FSA Claims through BAS
This guide outlines the steps to submit your FSA reimbursement claims via Benefit Allocation Systems. For additional details, please refer to the foll...
Employee Benefits Corporation (EBC) Quick Guide: Submitting HSA/FSA Claims through EBC
This guide outlines the steps to submit your FSA reimbursement claims via Employee Benefits Corporation (EBC). For additional details, please refer to...
Payflex Quick Guide: Submitting FSA Claims through Payflex
This guide provides a step-by-step process for submitting your FSA reimbursement claims via Payflex. You have two options: submit your claim online or...
Basic Quick Guide: Submitting HSA/FSA Claims through Basic
This guide outlines the steps to submit your HSA and FSA reimbursement claims through Basic. When submitting reimbursements, be sure to include your r...
Navia Quick Guide: Submitting HSA/FSA Claims through Navia
If you’ve paid out-of-pocket for eligible services and are requesting reimbursement, use Navia’s Online Claim Submission tool to access funds from you...