My Claim Was Denied... Now What?
Edited
If you receive an alert of a denied claim, we are here to help! To best support you, please compile the following information.
Denied Claim Information
A screenshot or copy of the denial notice. This should include the denial reason clearly stated and also the denial code, if provided.
The name of your HSA/FSA administrator, if not clearly shown on the denial notice.
Once you have this information compiled, please email support@truemed.com and include this information in the email body.
Denied Claim
HSA
FSA