Is Truemed Free for Consumers?

Short Answer:
It depends! Some brands cover the cost of your LMN (Letter of Medical Necessity), while others opt not to cover this fee—though they still want you to use your HSA/FSA funds for their products or services.

• Partner Brands Cover the LMN Cost:

  • Brands like Viome and Kettle and Fire have partnered with Truemed to cover the cost of generating your LMN.

  • When you purchase from these partners, the LMN cost is included at no additional charge to you.

• Merchants Not Covering the LMN Cost:

  • Some merchants choose not to cover the cost of the LMN.

  • Even though they don’t absorb this cost, they still offer the opportunity to use your HSA/FSA funds for their products or services.

  • In this case, the LMN cost is billed as a service fee, ensuring you have the necessary documentation to leverage your tax-free funds.

• Flexibility and Choice:

  • Regardless of whether the LMN cost is covered by the merchant, Truemed’s service enables you to use your HSA/FSA funds to make eligible purchases.

• Clear Cost Structure:

  • If the merchant covers the LMN cost, you incur no extra fees for this service.

  • If the merchant does not cover it, the LMN cost will just be a small service fee, depending on the merchant and their product/service.

Truemed is committed to helping you access the benefits of your HSA/FSA, whether or not the LMN cost is absorbed by the merchant. We work with a range of brands to provide you with the documentation you need to make eligible health purchases, ensuring that you can use your tax-free funds in a way that best meets your needs.

If you have any questions about the cost structure or need further assistance, please contact our support team. We're here to help you make the most of your HSA/FSA benefits!