Why Can't I Use My HSA/FSA Card for Some Merchants?

Edited

HSA/FSA cards are often restricted to specific merchant account setups. If a merchant does not have the correct payment integrations, HSA/FSA cards can be declined at checkout. 

In some cases, the HSA/FSA cards will still be accepted when a merchant does not have the correct integrations, so you can certainly try to use your HSA/FSA card. That said, if your HSA/FSA card is declined at checkout, you can submit a claim for reimbursement using these steps.

Integrating with more partners is definitely on our radar and something the team is actively exploring.