How to Use Truemed

Edited

To utilize Truemed, utilize these three simple steps! 

Step #1: Review HSA/FSA details 

The first step is to confirm that you currently have an HSA/FSA account. If you are unsure of if you currently have an HSA/FSA account, we recommend reaching out to your employee benefits coordinator to confirm which benefits you selected at the time of open enrollment. Once you confirm you do have an HSA/FSA account, the next step is to review your HSA/FSA plan details to determine if your account is restricted to specific categories of reimbursement. If it is, you would only be able to submit claims for these specific categories. 

Step #2: Visit the “For Shoppers” page of the Truemed website 

Here you will find a list of merchants who have completed our compliance evaluation. 

Step #3: Follow the steps listed on the specific merchant’s page

Once you find a merchant you intend to utilize, follow the specific steps listed on the merchant's page.