> For clean Markdown of any page, append .md to the page URL.
> For a complete documentation index, see https://help.truemed.com/reimbursements-claims/llms.txt.
> For AI client integration (Claude Code, Cursor, etc.), connect to the MCP server at https://help.truemed.com/_mcp/server.

# Reimbursements & Claims

## Docs

- [How to submit your HSA/FSA reimbursement](https://help.truemed.com/reimbursements-claims/how-to-reimburse.md): A step-by-step guide to submitting an HSA or FSA reimbursement claim after completing a Truemed-powered purchase.
- [Submitting Your Claim by Administrator](https://help.truemed.com/reimbursements-claims/submitting-your-claim-by-administrator.md): Step-by-step instructions for submitting a Truemed HSA/FSA reimbursement claim with each supported administrator.
- [Why Was My Claim Denied?](https://help.truemed.com/reimbursements-claims/why-was-my-claim-denied.md): A detailed guide to specific HSA/FSA claim denial reasons -- document issues, product ineligibility, administrator-specific denials, and how to resolve each one.
- [Why Didn't I Get an LMN for My Purchase?](https://help.truemed.com/reimbursements-claims/why-didnt-i-get-an-lmn-for-my-purchase.md): Some purchases are pre-approved and don't need a Letter of Medical Necessity. Here's what to do if your HSA/FSA administrator asks for one.
- [Receipts](https://help.truemed.com/reimbursements-claims/receipts.md): How to find and use your receipt for HSA or FSA reimbursement — what to expect depends on whether you used Truemed payment at checkout (orders) or post-purchase reimbursement.
- [HSA/FSA vs. Health Insurance: Know the Difference](https://help.truemed.com/reimbursements-claims/hsa-fsa-vs-health-insurance-know-the-difference.md): How to find your HSA/FSA portal, identify the right account to submit through, and what documents you need to reimburse a Truemed purchase.
- [Partial Eligibility & Mixed-Item Purchases](https://help.truemed.com/reimbursements-claims/partial-eligibility-mixed-item-purchases.md): What to do when only part of your purchase qualifies for HSA or FSA reimbursement.
- [Basic Reimbursement Guide](https://help.truemed.com/reimbursements-claims/administrator-guides/basic-reimbursement-guide.md): Step-by-step instructions for submitting a Truemed HSA/FSA reimbursement claim through Basic.
- [Benefit Allocation Systems (BAS) Reimbursement Guide](https://help.truemed.com/reimbursements-claims/administrator-guides/benefit-allocation-systems-bas-reimbursement-guide.md): Step-by-step instructions for submitting a Truemed HSA/FSA reimbursement claim through Benefit Allocation Systems (BAS).
- [Employee Benefits Corporation (EBC) Reimbursement Guide](https://help.truemed.com/reimbursements-claims/administrator-guides/employee-benefits-corporation-ebc-reimbursement-guide.md): Step-by-step instructions for submitting a Truemed HSA/FSA reimbursement claim through Employee Benefits Corporation (EBC).
- [Gusto Reimbursement Guide](https://help.truemed.com/reimbursements-claims/administrator-guides/gusto-reimbursement-guide.md): Step-by-step instructions for submitting a Truemed HSA/FSA reimbursement claim through Gusto.
- [HSA Bank Reimbursement Guide](https://help.truemed.com/reimbursements-claims/administrator-guides/hsa-bank-reimbursement-guide.md): Step-by-step instructions for submitting a Truemed HSA/FSA reimbursement claim through HSA Bank.
- [JustWorks Reimbursement Guide](https://help.truemed.com/reimbursements-claims/administrator-guides/just-works-reimbursement-guide.md): Step-by-step instructions for submitting a Truemed FSA reimbursement claim through JustWorks.
- [Navia Reimbursement Guide](https://help.truemed.com/reimbursements-claims/administrator-guides/navia-reimbursement-guide.md): Step-by-step instructions for submitting a Truemed HSA/FSA reimbursement claim through Navia.
- [NueSynergy Reimbursement Guide](https://help.truemed.com/reimbursements-claims/administrator-guides/nue-synergy-reimbursement-guide.md): Step-by-step instructions for submitting a Truemed HSA/FSA reimbursement claim through NueSynergy.
- [Optum Reimbursement Guide](https://help.truemed.com/reimbursements-claims/administrator-guides/optum-reimbursement-guide.md): Step-by-step instructions for submitting a Truemed HSA/FSA reimbursement claim through Optum.
- [Payflex Reimbursement Guide](https://help.truemed.com/reimbursements-claims/administrator-guides/payflex-reimbursement-guide.md): Step-by-step instructions for submitting a Truemed HSA/FSA reimbursement claim through Payflex.
- [WEX Reimbursement Guide](https://help.truemed.com/reimbursements-claims/administrator-guides/wex-reimbursement-guide.md): Step-by-step instructions for submitting a Truemed HSA/FSA reimbursement claim through WEX.